I’ve spent 3 years in the Conversational AI (CAI) space as a Sales Engineer and Contractor. If you aren’t familiar with the concept, learn more with the Conversational AI Primer in the Conversation AI section of my blog. I also suggest trying out the demo Virtual Assistant at the bottom-right of this page. It is something I’m trying out and barely even in Alpha, but it is a start.
Contracting and Fractional Roles
Get started without the long-term obligation of a full-time hire. Leverage my experience while you build the revenue. You might find you don’t even need a full-time hire!
[Eric Burns] is a real CAI expert and I had the pleasure to work with him on several leads. Eric delivered exceptional results . . .
Ralf Wiesmann, Vice President Strategic Partnerships at Cognigy
Post Sales Implementation and MVPs
If you need additional post-sales talent to scale, let’s partner!
If you’ve got a start-up and will be leveraging CAI as part of your platform, consider having me build a Minimally Viable Product.
I can help you develop an initial platform providing the look and feel to enable marketing research, raising funding and hiring full-time talent.
Integrations
The greatest power comes from leveraging Robotic Process Automation (RPA). This requires integrating with other IT and IS systems. I’ve got years of development, API and integration experience backed by a Masters in Information Systems.
Automate those commodity/routine processes that bore your support team.
Creating Entities
Your Virtual Assistant (VA) will be more accurate and effective if your Natural Language Understanding (NLU) can extract more context from a user’s utterances. When the VA has more context it leads to a better end user experience!
I’m using web scripting to build some collections of Entities, such as car models or college course types. Check out examples on my GitHub repository.
[Eric Burns] brings along extensive experience in the conversational AI space, and understands the most advanced use cases. His professionalism and work attitude really round it off – always willing to go the extra mile. Can highly recommend!
Thijs Waanders, Consulting Director at Cognigy